Run the Old Appointments report to see the list of patients whose scheduled appointment date has passed, and has not yet been processed from your scheduling grid. This might mean the patient missed the appointment, or that you simply have not yet processed it. The report is printed in chronological order (with the oldest missed/outstanding appointments appearing first), and includes the date, time, and procedure that was scheduled, as well as the patient phone number. The report matches your Old Appointments
ViewPoint main menu > Practice Reports > Appointment > Old Appointments.
You can also run this report from the Grid Scheduler by right-clicking the Old Appointments grid bar header. See "Manage Grid Bar Clipboards, Lists & Notes" for details.
Report Title & Header - Whether you view the report on your screen or print it, the report title and run date appear in the header of each report page. If you used subgrouping or other report options, the subgroup description appears just under the report title so you know which criteria was used to generate the results.
Process appointments - You must regularly process appointments for this report to function correctly. See "Process Appointments" for details.
Manage Record Selections & Output - After selecting the report options, click Ok to continue to your output choices. See "Manage Record Selection & Output" for details.
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