View Log Entries

VP Backup Service maintains a detailed log regarding the status of your backup processes. Although you might want to review the log regularly, it is especially important to view the log when:

• You receive an e-mail notification of an error.

• The VP Backup icon that appears on your task bar changes to this:  to indicate an error in the backup process.

A message is logged for every process that is executed, including the reason for failure, if appropriate.  This log is critical when you are trying to determine the cause of backup failure.  To view the log:

1. Open the VP Backup Service application.
1. If the ViewPoint icon ( ) appears in the status area of your taskbar, usually the lower right-hand corner of your screen, double-click the icon to open the VP Backup Service application.
2. If the ViewPoint icon ( ) is NOT on your taskbar, you must first activate VP Backup Service, then double-click the icon.
2. Select {Tools} then {View Logs} on the VP Backup Service menu (or, use the shortcut <Control-L>).
3. The log appears as shown below:

4. {Date Range}: Select the range of dates to view. The date defaults to today.
5. {Event Type}: Check the type(s) of messages to view:

1. Error: These messages indicate the reason for failure of a process.
2. Warning: These messages indicate some unexpected data while trying to execute the process. These unexpected data do not immediately threaten to stop the process or cause failure but may result in failure soon.
3. Information: These messages are informational in nature: They simply let you know what is happening.
4. Failure Audit: These messages indicate a failure in obtaining data from the registry, opening files, or other problems. These have a direct implication on the status of the process.
5. Success Audit: These messages indicate that the process has executed properly.
6. Click the [Select All] button to view all types of messages.
4. Click the [Show Events] button. The list of events that match your selected message type(s) will be displayed in the grid. To sort the events, click the [Type], [Date] or [Time] column heading.

To view a more complete description, click on a message to see a screen like this:

You can then click the {Previous} and {Next} buttons to progress through the complete descriptions of all the messages in the list. When you are finished, click the [OK] button to exit.

• VP Backup
  • Step 1: Installing VP Backup
  • Step 2: Setting Up VP Backup
  • Step 3: Signing Up For FTP Hosting Service
  • Step 4: Activating VP Backup Service
  • Create Database Backup Process
  • Create Directory Backup Process
  • Create File Upload Process
  • Delete a Process
  • Modify a Process
  • Re-Order Backup Process List
  • Schedule Automated Backups
  • Set Up E-Mail Notification
  • Start and Stop Execution Manually
  • View Log Entries

Open topic with navigation