Post PIN Debit Card Payments

If you use the X-Web (X-Charge) payment processing integration, and have a pinpad device, you can process payments as pin debit transactions.

Get Started

Set Up Integration - You must use the X-Web (X-Charge) integration to process debit cards with a PIN. See "X-Web (X-Charge) Integration" for details.

Use This Feature

1. Open the Post Transaction Window You can open this feature in multiple ways: Use the method that's most convenient for you. If a patient folder is not already open, you will use Fast Find to choose the patient to work with. Otherwise, ViewPoint will default to working with the currently selected patient.

   ViewPoint main menu Daily Activities > Post Transaction.

   

   ViewPoint Toolbar  Post Transactions.

   

   ViewPoint Shortcut Menu Actions > Post Transaction. (Or, press Alt+A on your keyboard to open the Actions menu options.)

   

   Grid Scheduler Right-click appointment > Post Transactions.

   

   Patient Fingerprint - You can enable patients to open the post transactions window when they touch the fingerprint sensor installed at your workstation. See "Set Up ViewPoint Properties" for details.

2. Select Patient and Billing Party Choose the account to work with. If needed, you can launch Fast Find and choose a different patient. If the patient has multiple responsible parties and/or contracts, select the account holder and contract as well.

   If the contract you want does not appear,enable the All Phases option to be sure you are viewing all accounts associated with this patient. In addition, the AR column at the far right of the post transactions window indicates whether the contract is set up with an Auto Receipts agreement, and the doctor and office assigned to the patient folder are displayed at the bottom of the list.

   

3. Enable Post Payments Mode Click Enter Payments to begin posting receipts to patient accounts.

   

4. Payment Details Enter the payment date, amount, debit card method, description, and X-Charge credit card processing provider.

   

   Doctor / Office - The doctor and office that will be credited with this payment appear at the left of the transaction details. Confirm that these are correct before continuing.

   As you log into ViewPoint, you may select your office location. Any receipts you post will be credited to that office, regardless of the office assigned to the patient folder. If you do not select a location as you log in, receipts you post are credited to the patient's home office. In addition, receipts are always posted to the orthodontist currently assigned to the patient folder.

   Date - The transaction date defaults to the posting date. To change the transaction date, you must have full access to the Transaction Date option of the Patient section of your security group rights. ( See "Set Up Security Access" for details.) If you are allowed to select another date, you are asked to confirm your choice before posting the transaction.

   Amount - The default is the contract amount due, but you can change it if needed.

   Method - Select Debit Card. (Not posting a PIN debit payment with the X-Web (X-Charge) integration? Click these links for information about posting cash, credit card, or auto receipt payments.)

   Description - Enter an appropriate description; be sure you do not type the debit card number in this field!

   VP Credit Card Integration If ViewPoint finds any supported credit card processing integrations, they will be listed below the Description field. Be sure the X-Charge option is enabled. If you do not select the X-Charge integration, ViewPoint will post the payment to the patient account, but you will have to process the debit card transaction manually.

5. Post the Transaction - Click Post. ViewPoint calculates the new account balance and amount due, and asks you to confirm the transaction. Click Yes to complete the process, or click No to exit without posting the transaction.

6. Debit Card Details - Swipe the debit card in your card reader, and review the information in the window that appears. When you are satisfied that the information is correct, click Post at the bottom of the window.

7. PIN Entry - When prompted, ask the cardholder to enter their PIN on your pinpad device to complete the transaction.

8. Print Payment Receipt - Choose a receipt type, and click Ok to print it. Once the receipt prints, you are finished.

More Information

Prior Transaction / Running Total The last posted transaction (either miscellaneous charge or payment) appears on the Post Transaction window, as well as the running receipt total. The running total is the total of all payments you have posted during this Post Transactions session. Any charges you post during this session do not affect this total. The running total is cleared when you exit and re-enter the Post Transactions window.

Ledger - Click the Ledger button at the bottom - left of the Post Transaction window, or press Alt+L on your keyboard, to go to the patient's financial ledger. See "Patient Ledger" for details.

Notepad - Click the Notepad button at the bottom - left of the Post Transaction window, or press Alt-N on your keyboard, to go to the patient's notepad. See "Use Notepads" for details.

Post Refund - Use the Post Refund feature to easily and effectively return money to a responsible party, or transfer overpaid funds to another patient contract.See "Post Refunds" for details

OOPS! - If you post a payment in error, you must reverse it properly to preserve the integrity of your accounting audit system. See "Reverse A Transaction" for details.

• Transactions
  • Adjust Charges
  • Auto Receipt Set Up
  • Auto Receipt Payments
  • Bulk Payments
  • Patient Ledger
  • Payments - Cash
  • Payments - Credit Card
  • Payments - Debit Card
  • Payments - OrthoBanc
  • Post Charges
  • Post Charge Subgroup
  • Post Late Fees
  • Post Refunds
  • Reverse Transactions
  • Transfer Payments Between Accounts
  • View Auto Receipt Log

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