Patients can view the Prize Selector, review their point balance, and redeem their points for prizes as they use your Patient Sign-In station , initiating the automated prize processing sequence.
Add the Prize Selector to your Patient Sign-In screen - Add a Prize List button to your Patient Sign-In screen to give patients access to the Prize Selector as they sign into your office. See "Set Up Patient Sign-In Screen" for details. )
ViewPoint Main Menu - Daily Activities > On-Deck Sign-In.
You can also start Patient Sign-In automatically, or with a desktop shortcut. See "Set Up Patient Sign-In Station" for details.
Initiate Prize Selector - Press the Browse Prizes button on your sign-in greeting screen, then either swipe your patient rewards card (if enabled by the button) or enter your birthday month and day to initiate the Prize Selector. (Note that your button might have a different name, depending on your sign-in screen settings.)
Appointment Requirement - You must have an appointment scheduled for today to initiate the Prize Selector by selecting your birthday month and day. However, if your Browse Prizes button is enabled for allowing reward cards, you may swipe your card to open the Prize Selector whether or not you have an appointment.
Browse Prizes - The title bar of the Prize Selector includes the patient name and current point total. (You can change the "Patient Reward Points" label with your Patient Rewards Setup window. See "Set Up Patient Rewards Options" for details.)The name, default point cost, and image of each active prize in your Prizes List is included in the Prize Selector. When a prize is highlighted, the description from your Prizes List appears in a pop-up bubble. (You can optionally omit out of stock prizes via the Prize Button settings. See "Set Up Patient Sign-In Screen" for details.) If needed, use the arrows at either side of the list to see additional prizes.
Request a Prize - Select the Request Prize button at the bottom of the prize you want to redeem, then select Confirm (or you can select Cancel to start over). If you do not have enough points to redeem the prize, the Request Prize button is not available.
Show/hide example
Select Request Prize:
Then confirm or cancel your choice:
Close or Continue - Once you confirm a prize, you see a confirmation window that includes your new reward point total. You can now click Close to exit the Prize Selector and return to the sign-in screen, or click Continue Browsing to return to the Prize Selector, where you can choose another prize.
Exit Prize Selector - Click X in the upper-right corner of the Prize Selector to exit without choosing a prize.
Process Pending Prizes - As soon as a patient confirms a prize from the Prize Selector, the request is added to your Pending Prize Requests list. See "Manage Pending Prizes" for details. You can set up your system to automatically notify one or more users with
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