Arrival History

The patient Arrival History details the appointment activity of a specific patient, as calculated by On-Deck. The bottom of the history summarizes the number of times the patient arrived early, the number of times the patient arrived late, the average time the patient spent waiting to be seated and the total amount of time the patient was attended to.

How to Get Here

• ViewPoint shortcut menu > View > Arrival History. (Or, press Alt+V on your keyboard to open the View menu options.)

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  If a patient folder is already open, the Arrival History for that patient appears. Otherwise, you are prompted to use Fast Find to locate the patient you want to work with.

Use This Feature

• Review data - Review the appointments that have been processed for this patient, including the assigned assistant and chair, as well as the length of time the patient spent in each On-Deck Operatory status.

• Edit details - Click the column you want to change, and enter the time of day the patient arrived, was seated, or exited the operatory. The "on time" (number of minutes the patient was early or late), wait (number of minutes the patient waited to be seated after signing in), and appointment length (number of minutes between the time the patient was seated and the exited time) columns are re-calculated automatically. (See "Update On-Deck Operatory" for details about other ways to process patient procedures.)

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Audit Appointment Double-click an appointment to view the date and time the appointment was made, the last time it was changed, and the operator who processed those changes.

• Audit appointment - Click the Audit Appointment link at the bottom of the procedure processing window or the Arrival History window, to review the operator, dates, and times that the appointment was processed through your On-Deck system.

   

  Click Audit Appointment (or double-click an appointment) from the patient's Arrival History:

  

  Or, click Audit Appointment from the procedure processing window:

  

  Click Close when finished.

  

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• Print Arrival History - Click Print to generate a report of the entire Arrival History for a individual patient, all patients, or a subgroup of patients. See "Manage Record Selection & Output" for details.

Notice!

• Arrival History reports - Run an Arrival History report to obtain the arrival data for a specific patient or groups of patients. See "Arrival History Report" for details.

• Arrival Log report - Run the Arrival Log report to see your On-Deck Operatoryactivity for any range of dates. Most offices run the report for today or yesterday, but it can be run for any past date range.  You will receive information such as patient name and procedure, when the patient arrived / was seated / exited, how long they waited, and the actual amount of time their appointment took.  This information is useful in determining for how long an appointment procedure should ideally be scheduled. See "Arrival Log Report" for details.

• On-Deck Reports
  • Arrival Logs
  • Arrival History
  • Assistant Time Report
  • Doctor Time Report
  • Procedure Length Summary

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