Edge Reminders Text Messaging icon appears in your system tray.) See "Set Up Edge Reminders Configuration" for details.Activate the Edge Reminders Text Messaging application on your workstation to receive instant notification of patient text messages sent to your office. Note that standard SMS rates will apply.
Enable Text Notification Option - Enable the Receive Edge Reminders Text Messages configuration option if you want to load the Edge Reminders Text Messaging application on this workstation whenever you open ViewPoint, which allows you to receive text message notifications from your patients instantly. (When the text messaging application is active, the Edge Reminders Text Messaging icon appears in your system tray.) See "Set Up Edge Reminders Configuration" for details.
Open ViewPoint 
Edge Reminders Text Messaging icon appears in your system tray.
Receive Popup Notification When a patient texts your office, the message will pop up on your screen for a few seconds.
Display Recent Messages To see a text message after the pop up notification has disappeared, right-click the Edge Reminders Text Messaging icon in your system tray and select Received Messages. Then select the message you want to review. Note that the received messages queue is cleared when you exit and re-enter ViewPoint.
Open Text Conversation While the notification is on your screen, you can click the message or the patient photo to open the text message conversation window. If the phone number is associated with multiple patients, you will be asked to choose which patient to work with. Select the patient or responsible party, then click Close to continue to the selected conversation.
Exit Text Messaging Application When you exit ViewPoint, the Edge Reminders Text Messaging application is closed also. However, you can manually close the application by right-clicking the icon in your system tray and selecting Exit.
Text Patients & Responsible Parties - You cannot send a text message from the Edge Reminders Text Messaging system tray icon. You can, however, send new text messages from within the patient folder. See "Text Patients & Responsible Parties" for details.
Edge Reminders Text Message Log - Use the Edge Reminders Text Message Log to review the log of replies you have received from your automated Edge Reminders text messages, as well as replies patients and responsible parties have made to individual text messages sent from the Patient tab or Responsible tab of the patient folder. See "Review Text Message Log" for details.
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