Quick Message

Use Quick Message to send a message to any email address you have stored in ViewPoint with a simple click. This opens your email editor with that address as the recipient.

Get Started

VP Reminder Setup - The Quick Message feature uses your VP Reminder settings to process and send email messages. (See "VP Reminder Email Options" for details.) If you do not use VP Reminder, the Quick Message feature is not available to you. However, if you use Edge Reminders, the Quick Message feature is replaced by the Quick Text feature. (See "Send Text Messages to Patients & Responsible Parties" for details.)

Use This Feature

1. Initiate Quick Message - Open a Patient Folder to the Patient or Responsible tab. With the email address showing, click QM beside the Contact field.

   

2. Enter Message Details - Choose the message recipient, and enter the subject, message body, and optional logging option.

   

   To / From - Select to send the message to any email address available to the patient folder. The message will be sent from the address specified in your VP Reminder email settings. (See "VP Reminder Email Options" for details.)

   Subject / Message Body- Enter a subject and text for your message. Quick Message does not merge any patient data from ViewPoint.

   Create E-mail Trace Log - Enable this option to create a log of emails that are not successfully delivered. See "Email Error Log" for details.

3. Send - Click Send to process the message immediately. Quick Message uses your VP Reminder settings to process and send email messages. (See "VP Reminder Email Options" for details.)