Sign-in Confirmation Options

Use the Closing tab of your Sign-In editor to set up the messages and optional image your patients see as they complete the patient sign-in process. These settings are workstation-specific: Other workstations in your ViewPoint system may have different settings.

How to Get Here

1. Open On-Deck Properties - ViewPoint main menu > Daily Activities > On-Deck Operatory > Properties.

   1. Open your Operatory Display.

      

   2. Open the On-Deck Properties window.

      

2. Open Confirmation Tab - Click the Confirmation tab at the top of the window. The settings available will be a little different, depending on whether you are using the Classic sign-in style or the Contemporary style.

   

Choose Your Settings

Appointment Today - (Classic style only: This feature is always enabled for the Contemporary style.) Enable the Display Only Patients with Appointments option to include only patients with appointments scheduled for that day on the patient list. Enabling this option often shortens the list of names, making it easier for your patients to find their name. Otherwise, all patients whose name matches the searched name are included in the list.

Patient Photo - Enable this option to include an image of the patient on the confirmation screen, as well as larger Yes and No buttons for touch screen use. Patient photos are available only if you use an integrated imaging system, such as VP Imaging or Edge Imaging. Otherwise, a photo is omitted.

Prompt for Missing Email - (Classic style only.) Enable this option if you want the sign-in system to prompt patients to provide you with their email address, if one is not already recorded in their ViewPoint patient folder. If they choose to enter an address, the Email1 field of their ViewPoint patient folder is updated automatically.

Patient Confirmation Prompt - Type a message that prompts your patients to confirm that the displayed information is theirs. We recommend the default prompt Is this you or something similar.

Additional Confirmation Display Field - You can display an additional field of information in the list of matching names that appears after the patient types his or her name into the Patient Sign-In prompt. Select Address, Birthday, Phone number, or None. This setting helps avoid the confusion that could result from multiple patients with identical or similar names.

Confirmation Button Default - (Classic style only.) Enable the Default Button Yes option to enable YES as the default response to the confirmation screen. Then, if the displayed information is correct, the patient can just press Enter to sign in. Otherwise, NO is the default response, and the patient is required to click the Yes button to sign in.

Birthday Notice - Enter the number of days until / since the patient's birthday to include a special birthday message. Setting the number of days to 0 disables the message.

Dental Visit Notice - Specify the number of days before a dental visit is due to display a reminder message . To disable the message, set this option to 0 (zero). The message includes the dental visit date suggested on the Milestones tab of the patient folder and cannot be edited.

Late Arrival Options - Several settings work together to display a special message when patients are late for their appointments, and optionally prevent them from signing in. 1) Use the Late Arrival Minutes field to enter the number of minutes after the scheduled appointment time you consider a patient late. 2) Enter the text you would like to display in the Late Arrival Message field. 3) Enable the Allow late patients to sign in option if you want patients to be able to sign themselves in anyway. To disable the message, set the number of minutes to 0 (zero). Setting the late arrival minutes to 0 also enables late patient sign in.

Early Arrival Options - Several settings work together to display a special message when patients are too early for their appointments. Use the Early Arrival Minutes field to enter the number of minutes before the scheduled appointment time you consider a patient excessively early. Then enter the text you would like to display in the Early Arrival Message field. To disable the message, set the number of minutes to 0 (zero).

No Appointment /Invalid Fingerprint - Type a message to display when a patient that does not have an appointment scheduled for today attempts to sign in. When a patient uses a fingerprint to sign into your office, only patients with appointments scheduled for today are considered. If the patient does not have an appointment today, your "No Appointment" message displays. In addition, if you use the Contemporary greeting style, the "No Appointment" message is displayed when a patient DOES have a scheduled appointment, but the fingerprint scan is invalid. (An invalid fingerprint does not trigger the message when using the Classic style. We suggest Check with our front desk person please or something similar.

Save Your Changes - Click Ok to save the changes you have made and close the editing window.