Send Individual Edge Reminders Messages

With just a few clicks, you can instantly send an Edge Reminders message to an individual patient.

Use This Feature

1. Open the Patient Folder - A patient folder must be open, or active in your Grid Scheduler, in order to send an individual Edge Reminders message.

2. Open Edge Reminders Message Window - ViewPoint tool bar >  Edge Reminders.

   Be sure the patient folder is open or active in your Grid Scheduler before clicking the Edge Reminders icon on the ViewPoint toolbar: If no patient folder is open or active, clicking the icon will open the Edge Reminders system menu instead of the Send Individual Message window.

   

3. Choose Message - Choose the Edge Reminders message you want to send to the patient, and click Select to continue. (See "Set Up Edge Reminders Messages" for details about creating your messages.)

   

4. Choose Details - Depending on the type of message you selected, you may be asked for further details, such as the responsible party to address the message to, or the appointment date to reference. Make your choice, and click Select to continue.

   

5. Finish - As soon as you click Select, the message is sent to the contact(s) you have enabled for Edge Reminders for this patient. You can see the results of your message in the Edge Reminders report. (See "Set Up Patients & Responsible Parties for Reminders" for detailsabout enabling contacts.)